No. Google Sheets is completely free and works in any browser. Go to sheets.google.com, sign in with a free Google account, then File → Import → Upload and select your downloaded file.

Yes. Every system is built and tested in Excel first, then checked for compatibility in Google Sheets. Whichever you use, the formulas, logic and structure work correctly.

Excel: click the download link in your delivery email, then double-click the saved file in your Downloads folder. If Excel doesn't launch, right-click the file → Open With → Microsoft Excel.

Google Sheets: go to sheets.google.com → File → Import → Upload → select your downloaded file.

Yes. On iPhone: tap the download link in your email, tap the share icon, then Save to Files. Open it from the Files app, or upload it into the free Google Sheets app. On Android: tap the download link, then open the Google Sheets app → + → Upload and select the file from Downloads.

Mobile works well for data entry and review. For full use of the systems, a desktop or laptop is recommended.

This usually means the file has opened in a basic viewer rather than a full spreadsheet application. Make sure you're opening it in Excel or Google Sheets, not a PDF viewer, email preview or file browser preview.

Enter numbers only into the input cells, with no currency symbols or text. In Google Sheets, also check that your regional settings use the correct decimal separator (File → Settings → Locale). If the issue persists, use the form below with your order number and a description of what you're seeing.

Automatically, by email, usually within a few minutes of purchase. The email contains your download link. Each product page lists exactly what's included in your files.

Check your spam or junk folder first. Then confirm the email address you used at checkout is the same inbox you're checking. Still nothing? Use the form below with your order number and we'll resend it promptly. A delayed email is never a reason to lose access to something you've paid for.

No. Every Quiet Flow Studio product is buy-once. You pay one price, the system is yours permanently, and there is nothing to cancel and no recurring charge.

The free Marketing ROI Calculator does one job: it calculates the return on your marketing activity. The paid systems go further. The Marketing ROI Tracker keeps your activity, spend, performance and ROI organised in one reliable workbook. The Marketing Performance & Budget Decisions System turns those numbers into clear, prioritised decisions. The 90-Day Marketing Operating Rhythm structures your quarter around them. Each product page explains exactly what's included.

QFS products are sold as single-user licences. If you'd like to roll a system out across a team or organisation, ask about team licensing in the form below and we'll discuss options.

Within two business days, Monday to Friday (AEST). If your question is about a specific purchase, include your order number. It speeds things up.